Our Team
Idea Science is a collective of CX experts, with experienced technical specialists. We are leaders in our field and extremely proud of the work we deliver to help our clients create better experiences, increase conversion rates and improve business performance.
Peter Drum
Founder and Chief Customer Officer of Idea Science and a leader in the IT industry, with over 30 years’ experience delivering strategic advice and technical know-how to global organisations, from CRM systems to CX strategy. An excellent communicator, with deep understanding of complex technical challenges and business imperatives. Able to understand issues, build relationships with stakeholders and deliver solutions on projects large and small.
Scott Andrews
CEO of Idea Science and has more than 20 years of global digital & technology executive experience, backed by a demonstrated track record of orchestrating transformative successes across both private and publicly listed companies. His strategic vision and leadership have been instrumental in fostering innovation and navigating the dynamic landscape of digital transformation.
Edel Power
COO of Idea Science, providing operational management, program and technical delivery management to high profile global clients. Edel specialises in the delivery of complex technology solutions. Leveraging a history of over 15 years in IT professional services and delivery management, she is passionate about implementing technology that enables strategic goals and desired experiences.
Dave Melgaard
Head of Testing and Sales for Idea Science, responsible for leading teams of IT professionals who deliver expert consultancy to some of the worlds most renowned brands and companies. Results-driven leader with over 18 years of management, training and mentoring experience, and a strong track record of awards and honours. Passionately driven for success with a relentless pursuit to deliver customer value.